Outstanding marketing will never supersede bad customer service. This is a fact. Whether your business is online-only or a brick & mortar, customer service should
Remember when you were a kid and wanted to be cool. You tried to wear the right clothes, begged your mom to buy the “it”
A recurring topic when I speak to clients is the importance of blogging. Is it really necessary? Why does my business need to blog?
One of the perks of this profession is working with such great small businesses! This week I heard the same question from three clients so
In this virtual world there are so many items to check off our online to-do list. Post on Facebook, Pin on Pinterest, take an amazing
